{"id":18667,"date":"2021-07-16T12:00:32","date_gmt":"2021-07-16T10:00:32","guid":{"rendered":"http:\/\/help.qualiware.it\/qw-help\/?p=18667"},"modified":"2021-07-19T15:08:49","modified_gmt":"2021-07-19T13:08:49","slug":"18667","status":"publish","type":"post","link":"https:\/\/help.qualiware.it\/qw-help\/18667\/?lang=en","title":{"rendered":"CORRECTIVE, PREVENTIVE AND IMPROVEMENT ACTIONS: WRITING FORM"},"content":{"rendered":"<p>The <span style=\"color: #900000;\"><strong>Corrective Actions Management<\/strong><\/span>, <strong><span style=\"color: #900000;\">Preventive Actions Management<\/span><\/strong>&nbsp;and <strong><span style=\"color: #900000;\">Improvement Actions Management<\/span><\/strong>&nbsp;Forms allow you to manage the actions to be taken on the Quality System, from planning, to implementation and verification of effectiveness. The three forms all have the same fields.<\/p>\n<p>The Actions Management on the Quality System consists of three overlying tab:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.qualiware.it\/qw-help\/18667\/?lang=en\"><strong>Writing<\/strong><\/a> form for identifying the object of the intervention and analyzing the causes,<\/li>\n<li><a href=\"https:\/\/help.qualiware.it\/qw-help\/18661\/?lang=en\"><strong>Improvement<\/strong><\/a> form for the preparation of specific intervention actions,<\/li>\n<li><a href=\"https:\/\/help.qualiware.it\/qw-help\/preventive-and-corrective-actions-check\/?lang=en\"><strong>Audit<\/strong><\/a> form for verifying the results and the effectiveness of the actions taken.<\/li>\n<\/ul>\n<h4 align=\"justify\">&nbsp;<\/h4>\n<h4 id=\"ipt_kb_toc_15699_1\" align=\"justify\"><a name=\"writing\"><\/a><span lang=\"en\">WRITING FORM<\/span><\/h4>\n<p lang=\"en\" align=\"justify\">The Writing form looks like in Figure:<\/p>\n<p lang=\"en\" align=\"justify\">&nbsp;<\/p>\n<p lang=\"en\" align=\"justify\"><a href=\"https:\/\/help.qualiware.it\/qw-help\/wp-content\/uploads\/05azioni17_en.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-27177\" src=\"https:\/\/help.qualiware.it\/qw-help\/wp-content\/uploads\/05azioni17_en.jpg\" alt=\"\" width=\"820\" height=\"385\" srcset=\"https:\/\/help.qualiware.it\/qw-help\/wp-content\/uploads\/05azioni17_en.jpg 1674w, https:\/\/help.qualiware.it\/qw-help\/wp-content\/uploads\/05azioni17_en-768x361.jpg 768w, https:\/\/help.qualiware.it\/qw-help\/wp-content\/uploads\/05azioni17_en-1536x721.jpg 1536w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/a><\/p>\n<div align=\"center\">&nbsp;<\/div>\n<ol>\n<li>\n<p align=\"justify\"><span lang=\"en\">When you open the form, the <span style=\"color: #993300;\"><b>Number of the action<\/b><\/span> which occurs is the first available:<\/span><\/p>\n<ul>\n<li>\n<p align=\"justify\">if you want to open a new action on the Quality System, click on the <strong><span style=\"color: #900000;\">New<\/span><\/strong> button: the date of the day is automatically entered in the <strong><span style=\"color: #900000;\">Date<\/span><\/strong> field;<\/p>\n<\/li>\n<li>\n<p align=\"justify\">if you want to open an action already present, click on the <strong><span style=\"color: #900000;\">List<\/span><\/strong> button and choose the action from the list<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>In the <strong><span style=\"color: #900000;\">Importance of the action<\/span><\/strong> field, indicate the relevance of the action (<span lang=\"en\"><i>Critical, Important<\/i> or <i>Secondary<\/i><\/span>). These are preset values, but can be modified using the <a href=\"https:\/\/help.qualiware.it\/qw-help\/20608\/?lang=en\"><strong>parameterizable causal management<\/strong><\/a> form (<strong>AQIMP<\/strong> code &#8211; Importance of Action on the Quality System).<\/li>\n<li>Then set the details of the intervention to be implemented, indicating: <strong>Object,<\/strong> <strong>Area<\/strong> (internal department, entity or process), <strong>Product<\/strong> (optional) and <strong>Compete,<\/strong> as the time or activity in which the problem occurred. The Compete field is a parameterizable reason (code <strong>AQCNT<\/strong> &#8211; Action Context on the Quality System), and is therefore customizable.<\/li>\n<li>To better identify the defect or the risk and therefore measure the improvement, you can set a parameter, the check-box <strong><span style=\"color: #993300;\">Use parameter<\/span>&nbsp;<\/strong>and specifying an initial value (<strong><span style=\"color: #900000;\">Initial Val.<\/span><\/strong>) in order to compare it with the value found in the implementation and verification of effectiveness.<\/li>\n<li>In the <strong><span style=\"color: #900000;\">Description of the action and analysis of the causes<\/span><\/strong> field can be given an an analytical investigation of the causes that generated the non-compliance or the risks that may manifest a non-compliance can be reported.<\/li>\n<li>By clicking on the <strong><span style=\"color: #900000;\">Save<\/span><\/strong> button, the name of the person drafting the corrective action is automatically recorded in the <strong><span style=\"color: #900000;\">Editors<\/span><\/strong> field.<\/li>\n<\/ol>\n<p align=\"justify\"><span lang=\"en\">Now pressing the tab <strong><span style=\"color: #000000;\">Improvement<\/span><\/strong>&nbsp;to define the implementation modalities of the intervention (tab&nbsp;<b><a href=\"https:\/\/help.qualiware.it\/qw-help\/18661\/?lang=en\">Improvement<\/a>&nbsp;<\/b><\/span>).<\/p>\n<h4 align=\"justify\">&nbsp;<\/h4>\n<h4 id=\"ipt_kb_toc_15699_2\" align=\"justify\"><a name=\"iter\"><\/a><span lang=\"en\">RESOLUTION OF THE ACTION<\/span><\/h4>\n<p align=\"justify\"><span lang=\"en\">After you have defined all improvements and audits (in the respective form), so action set must be carried out to the end. <\/span><span lang=\"en\">Follow the procedure:<\/span><\/p>\n<h4 id=\"ipt_kb_toc_15699_3\" align=\"justify\"><a name=\"approvazione\"><\/a><span lang=\"en\">Approval<\/span><\/h4>\n<ul>\n<li>To delegate someone to approval, the editor must press the appropriate button in the workflow and choose from the available names those to be authorized for the approval of the planned intervention <span lang=\"en\">(see <a href=\"https:\/\/help.qualiware.it\/qw-help\/ver_azform\/?lang=en\">procedure<\/a>)<\/span>. It is possible to approve an action even if you are not in the program with your username, simply by selecting your name from the list of approvers and pressing the check button in the workflow. The <span style=\"color: #000000;\">password<\/span> will be requested before carrying out the operation.<\/li>\n<li>\n<p style=\"text-align: left;\" align=\"justify\">It is possible to send an e-mail notice by right-clicking on the approver&#8217;s name and selecting <strong><span style=\"color: #900000;\">Send message<\/span><\/strong> from the menu: the program automatically opens the e-mail service installed on the computer and sends the approver a message already pre-set in which your approval is requested from the document whose details are provided. With the same system, the latter will be able to notify the editor of the approval.<\/p>\n<\/li>\n<li>\n<p align=\"justify\"><span lang=\"en\">Then, clicking the right mouse button pointed to the name of the approver, and choosing from the menu <b>send message<\/b><i><\/i>, the program automatically opens the mail service installed on your computer and send a message to the approver learned which require its approval to the document for which you provide the extremes. <\/span><span lang=\"en\">With the same system these will warn the editor that approval.<\/span><\/p>\n<\/li>\n<li>It is possible to change the date required for approval by right-clicking on the approver&#8217;s name and selecting <strong><span style=\"color: #900000;\">Change date<\/span><\/strong> from the menu.<\/li>\n<\/ul>\n<h4 id=\"ipt_kb_toc_15699_4\" align=\"justify\"><a name=\"delibera\"><\/a><span lang=\"en\">RESOLUTION<\/span><\/h4>\n<p style=\"text-align: left;\" align=\"justify\"><span lang=\"en\">After receiving approval, you can proceed to the actual resolution of the action set, by ticking the box <span style=\"color: #900000;\"><b>Deliberated<\/b><\/span>: the program will write the date automatically. <\/span><span lang=\"en\">That date could still be changed &nbsp;<\/span><span lang=\"en\">as long as the action will not be finally closed, double-clicking on the same field.<\/span><\/p>\n<p style=\"text-align: left;\" align=\"justify\"><span lang=\"en\">It is possible to connect to every action one or more N.C. forms , using the <a href=\"https:\/\/help.qualiware.it\/qw-help\/linking-documents\/?lang=en\">documents link<\/a>. <\/span><span lang=\"en\">The corrective action report (preventive or proactive ) will provide the list of linked Non-conformity.<\/span><\/p>\n<h4 id=\"ipt_kb_toc_15699_5\" style=\"text-align: left;\" align=\"justify\"><a name=\"chiusura\"><\/a><span lang=\"en\">CLOSURE<\/span><\/h4>\n<p>Once all the planned <span lang=\"en\">all improvements and audits<\/span> actions have been completed, the corrective\/preventive\/improvement action can be closed, so that no more changes are made.<\/p>\n<p>Check the <strong><span style=\"color: #900000;\">Closed<\/span><\/strong> box. The program will automatically insert the date and the document will no longer be editable. The closing date can be changed at any time.<\/p>\n<p align=\"justify\">&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Corrective Actions Management, Preventive Actions Management&nbsp;and Improvement Actions Management&nbsp;Forms allow you to manage the actions to be taken on the Quality System, from planning, to implementation and verification of effectiveness. The three forms all have the same fields. The Actions Management on the Quality System consists of three overlying tab: Writing form for identifying&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"categories":[34],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/posts\/18667"}],"collection":[{"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/comments?post=18667"}],"version-history":[{"count":0,"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/posts\/18667\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/media?parent=18667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/categories?post=18667"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.qualiware.it\/qw-help\/wp-json\/wp\/v2\/tags?post=18667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}