21 articles QW-05 – Non-compliances, complaints, corrective and preventive actions

Prospetto segnalazioni di non conformità

La stampa Prospetto segnalazioni di non conformità estrapola tutte le segnalazioni di non conformità articolo per articolo, in particolare, è possibile filtrare per data della segnalazione, per fornitore, per provenienza e/o per ente.   I filtri presenti per la ricerca dei dati da stampare sono: Da articolo / A articolo, consente di circoscrivere la ricerca per codici…

CORRECTIVE, PREVENTIVE AND IMPROVEMENT ACTIONS: WRITING FORM

The Corrective Actions Management, Preventive Actions Management and Improvement Actions Management Forms allow you to manage the actions to be taken on the Quality System, from planning, to implementation and verification of effectiveness. The three forms all have the same fields. The Actions Management on the Quality System consists of three overlying tab: Writing form for identifying…

CORRECTIVE, PREVENTIVE AND IMPROVEMENT ACTIONS: IMPROVEMENT FORM

From the Corrective/Preventive/Improvement Action Form, you can switch to the Improvement tab by clicking on the tab below: the following tab appears, which allows you to manage the actions related to the object in question, specified in the Writing tab.     DEFINITION OF ACTIVITIES TO IMPROVE THE ACTION You may provide one or more…

“N.C.’S COSTS” GRAPHICAL SUMMARY

This printout provides a graph that highlights the cost of non-compliance deriving from the recording of costs for activities attributable to a non-compliance (see specific page).     Fill out the fields From date/To date, according to the period of interest. If you want to further filter the print, fill in the fields: Prod. code…

“CLAIMS and REPORTS” GRAPHIC SUMMARY

This printout provides a graph that highlights the number of reports-complaints in relation to their origin.     Fill out the fields From date/To date, according to the period of interest. You can filter the complaints to: Complaint type Noncomplaint type Warranty type Outcome Origin claims: you can choose between Email, Fax, Ordinary mail, Customer…

CORRECTIVE, PREVENTIVE AND IMPROVEMENT ACTIONS: AUDIT FORM

The Audit form appears as shown in the figure:     DEFINITION OF an ACTION CHECK Can be provided for one or more checks, to verify the effectiveness of the action implemented. To add a new audit, press the + button Indicate the Date of verification of effectiveness and the Checker (if not indicated at…

NON CONFORMITY REPORTS

The function of the “Non-Conformity Reports” is to communicate to suppliers the presence of non-conformities found on materials supplied to them, indicating the type and requesting to specify the causes and the corrective actions that will be undertaken by them to avoid the repetition of the defects.     CREATING A NON-CONFORMITY REPORT The Reporting…

NON CONFORMITY GRAPHICAL SUMMARY

This form provides a chart showing the amount of the non conformity compared to another data as it could be: the object (product, process, instrument), the responsible supplier, the customer who has made the claim, the type of Non-conformity.   Fill out the fields From Date/To date, according to the interested period If you want…

LIST OF ACTIONS ON QUALITY SYSTEM

The printout of the List of actions on Quality System provides the prospect of all corrective, preventive, improvement actions carried out, both only scheduled and formerly executed and completed.     In the Action type field, select the actions of interest (All, Corrective, Preventive or Improving). In the State field you can further filter the type…