NON CONFORMITY REPORTS

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The function of the “Non-Conformity Reports” is to communicate to suppliers the presence of non-conformities found on materials supplied to them, indicating the type and requesting to specify the causes and the corrective actions that will be undertaken by them to avoid the repetition of the defects.

 

 

CREATING A NON-CONFORMITY REPORT

The Reporting of Non-conformity can be done in several ways:

  1. From the Controllo sul prodotto finito form or from Acceptance control: insertion Non Conformity form, through the appropriate button. It is advisable to use one of these paths for drafting a Non-Conformity Report from scratch, as most of the fields are filled in automatically.
  2. From the Control Panel, by clicking on the Non-Conformity Control button and then the Non-Conformity Reporting button. This second path is especially useful in the search for non-conformities already entered.
  3. From the Non-Conformity Forms Management tab, pressing the Create Report. of N.C..

 

COMPILATION OF NON-CONFORMITY REPORT

If you fill in the Non-Conformity Report starting from the Controllo sul prodotto finito form or from Acceptance control: insertion Non Conformity form, or from Non-conformity Module, you will notice that most of this form is already automatically filled in and cannot be changed; if, on the other hand, a Non-Conformity Report is generated from scratch, these fields must be filled in manually.

  • Report Number: it’s automatically filled in with the number and year set in the Counter Settings tab.
  • Date: automatically takes the date of the day of creation.
  • Compiler: automatically takes the name of the editor.
  • Dept: it is possible to specify one of the entities present in the Business Unit Registry.
  • Product: through the magnifying glass it is possible to select an article.
  • Supplier: using the magnifying glass it is possible to select a supplier, or it is possible to add a new supplier by entering the code and company name.
  • The fields From acceptance, From processes, From final test, From customer are marked automatically, depending on the testing phase in which the N.C. is presented.

There are additional fields that allow you to increase the detail of the report created; some of these fields are automatically populated in relation to the path used to create the report.

  • If a Amount in concession is indicated, the Concession Manager field is activated, in which the name of the person who authorized the acceptance must be selected;
  • The Charge to supplier flag must be activated in the event that the supplier intends to charge the supplier for the recovery of the material, as the cause of the non-compliance is attributable to him;
  • If the Non-Conformity Report is opened from from the Controllo sul prodotto finito form or from Acceptance control: insertion Non Conformity form, the Non-Conformity found field is automatically populated with the Description field present in the Non-conformity grid and with the Non-Conforming Qty that is specified;
  • If, instead, the Report is created directly from the Non-Conformity Forms Management tab, the Non-Conformity found and Possible action taken to recover fields are respectively populated with the Non-Conformity Description and Non-Conformity Treatment fields of the Non-Conformity Forms Management tab.

It is possible to send the Report of Non-Conformity to the supplier by clicking on the Send to Forn. button. and selecting one or more names from the supplier’s contact list: the mail message mask opens, where you can change the default text. All linked documents are automatically attached to the message in a single zip file.
The recipient receives an email containing the link to the form, which can be opened through the Customer-Suppliers portal.

In the portal, the supplier can open the indicated form, fill in the fields Analysis of cause and corrective actions began by supplier. e Action began by supplier to recover and when finished click Confirm and Submit.

An e-mail will automatically be generated and will arrive at the address of the Report editor, informing him that the supplier has completed his part and the PDF with the Report will be attached as an attachment.
The fields Trasmitted to and Date sent will be automatically populated with the sending to the supplier while the Supplier’s answer date and Signed by fields will be filled in in relation to the completion made by the supplier.

From a Non-Conformity Report it is possible to create a Non-Conformity module by pressing the Creating NC module.