21 articles QW-05 – Non-compliances, complaints, corrective and preventive actions Page 3 / 3

CLAIM AND REPORTS MANAGEMENT

This form allows you to record reports, complaints or communications of appreciation coming both from within the company and from the outside, especially from private entities, so you can record all the details of reports and can manage to improve practice and satisfaction of customers/users. The form looks can be divided into two parts: one…